Versatile Technologist 3\4
Versatile Technologists are responsible for analyzing computing requirements for their customers and supporting the implementation of the systems and hardware necessary to meet those requirements. Versatile Technologists are exposed to many dimensions of the IT environment so they need to be multi-skilled and adaptable. They are responsible for documenting and implementing computer applications. Since Versatile Technologists support systems, infrastructure, and applications it is critical that they work to ensure the security of information and systems they support.
The versatile technologist will support a 24/7 operations that is responsible for monitoring critical applications, server, and networks within the company. Responsibilities include:
* Provide end-to-end service monitoring, event and incident management of applications, servers and networking.
* Correlation of events to the services which depend on IT infrastructure leading to improved reliability and availability of IT services.
* Identifies and analyzes computing requirements and confers on system needs.
* Performs a multi-disciplined range of technical systems and application activities.
* Support the installation, configuration, and maintenance of multi-platform systems hardware, software and components.
* Support activities use to develop, design, integrate and maintain all computer applications.
* Prepares release planning for software and hardware across the system.
* Ensures system conforms with architectural objectives.
* Evaluates complex systems production readiness and supportability.
* Performs the restoration of routine to complex computing service operations.
* Integrates security solutions into information systems.
Competencies
General• Project Management
Experienced in creating comprehensive project schedules identifying time frames for key project milestones. Directs and manages more complex project schedules; independently identifies project resource requirements, may collaborate with others on the most complex projects assigned or assist more experienced employees in complex large scale projects. Ability to accept, direct and perform responsibilities and work assigned tasks as a project team member in support of the overall project; leads and directs the activities and resources of assigned projects and supports higher graded employees in more large scale and complex projects.
• Systems Thinking
Evaluates job tasks and processes on how well they help meet team objective(s); identifies non-value-adding components and barriers. Formulates change strategies; seeks input from others to evaluate options for change and encourage buy-in. Makes appropriate changes to job/role structures and processes by communicating effectively and focusing on new skill development. Uses accurate measurement systems to monitor the implementation.
• Work Standards
Establishes criteria and/or work procedures to achieve a high level of quality, productivity, or service. Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments. Accepts responsibility for outcomes (positive or negative) of one's work; admits mistakes and refocuses efforts when appropriate. Provides encouragement and support to others in accepting responsibility; does not accept others' denial of responsibility without questioning.
Technical• Application Analysis
Basic - Complete ability to analyze business domain knowledge, requirements analysis, develop business domain process models. Analyzes for improvements, develops investment decisions, designs and performs product verification & validation.
Preferred - Extensive and specialized ability to analyze business domain knowledge, requirements analysis, develop business domain process models. Analyzes for improvements, develops investment decisions, designs and performs product verification & validation.
• Comm and Network Systems Test
Basic - Completely understands and applies knowledge of communications and network test (e.g. sub-system, system, installation, performance, operational, built-in test, qualification, acceptance). Knowledge of test methodologies for voice and data networks and communications equipment.
Preferred - Applies extensive knowledge of communications and network test (e.g. sub-system, system, installation, performance, operational, built-in test, qualification, acceptance). Knowledge of test methodologies for voice and data networks and communications equipment.
• Enterprise Architecture
Basic - Complete ability to work across the enterprise, model and analyze data from a computing technical and total business viewpoint, and integrate into an overall computing system and application systems architecture. Complete ability to connect the networking, processing, and data management that provides the most effective computing infrastructure.
Preferred - Extensive ability to work across the enterprise, model and analyze data from a computing technical and total business viewpoint, and integrate into an overall computing system and application systems architecture. Extensive ability to connect the networking, processing, and data management that provides the most effective computing infrastructure.
• Information Protection
Basic - Complete knowledge of the security of architecture, electronic data communications, network/data, electronic commerce, and other related areas to provide computing security and integration services to company computer users and customers. Interfaces with the appropriate government agencies, customers, suppliers, and company personnel in order to facilitate implementation of protective mechanisms and to ensure understanding of and compliance with computing security requirements.
Preferred - Extensive knowledge of the security of architecture, electronic data communications, network/data, electronic commerce, and other related areas to provide computing security and integration services to company computer users and customers. Interfaces with the appropriate government agencies, customers, suppliers, and company personnel in order to facilitate implementation of protective mechanisms and to ensure understanding of and compliance with computing security requirements.
• Information Technology Fluency
Basic - Complete ability in the use of personal computing hardware and software to enter project information, such as, statements of work, resource identification and usage, task status, cost estimating and tracking, etc. Complete knowledge of processes and tools to maintain, archive, and retrieve digital files. Complete ability in constructing/building and providing reports and presentation material as needed for assigned projects. Complete knowledge of identifying and gaining approval of testing of established applications to meet project requirements.
Preferred - Extensive and specialized ability in the use of personal and network computing hardware and software to maintain and direct project information, such as, statements of work, resource identification and usage, task status, cost estimating and tracking, etc. Extensive and specialized knowledge of processes and tools to maintain, archive, and retrieve digital files. Extensive and specialized ability in constructing/building and providing reports and presentation material as needed for assigned projects. Extensive and specialized knowledge of identifying and gaining approval of testing of established applications to meet project requirements.
• System Integration/Design
Basic - Complete ability to build computing systems from a variety of components to provide a business solution, including the ability to integrate application components and databases across computing platforms.
Preferred - Extensive ability to build computing systems from a variety of components to provide a business solution, including the ability to integrate application components and databases across computing platforms.
• System/Data Architecture
Basic - Complete ability to model and analyze data from a computing technical and specific business process viewpoint; integrates the data into a computing system and application architecture. Complete ability to interrelate, from system architecture, design, build, test, and deploy the fundamental aspects needed to produce effective computing solutions.
Preferred - Extensive ability to model and analyze data from a computing technical and specific business process viewpoint; integrates the data into a computing system and application architecture. Extensive ability to interrelate, from system architecture, design, build, test, and deploy the fundamental aspects needed to produce effective computing solutions.
Basic Qualifications For ConsiderationDo you have any distributed server and application troubleshooting experience?
Do you have a minimum of five (5) years' computer networking experience?
Typical Education/Experience
Level 3 - Technical bachelor's degree and typically 5 or more years' related work experience or a Master's degree with typically 3 or more years' or a PhD degree or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study. Level 4 - Technical bachelor's degree and typically 9 or more years' related work experience or a Master's degree with typically 7 or more years' or a PhD degree with typically 4 or more years' related work experience or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.
Other Job related information
- Business Unit Engineering Ops & Tech
- Division Information Technology
- Program It Infrastructure
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/08/2012
