Support Planning & Management Specialist 2
Provides data development for integrated support subsystems. Assists in the development of support program plans and schedules, validates standard deliverables and supports trade studies for platform subsystems. Researches, documents and provides technical information and supports the establishment of processes to develop and maintain support products, engineering data and integrated support infrastructure.
Competencies
General• Build Positive Relationships
Generally builds effective working relationships with work group members, direct supervisor, and occasionally members of others work groups. Asks for and provides information of to clarify situations. Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand. Usually places higher priority on team or departmental goals than on own goals. Seeks agreement from work group members, direct supervisor, and occasionally members of others work groups to support ideas or take partnership-oriented action; explains value of actions. Generally establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
• Collaboration
Generally works effectively and cooperatively with work group members, direct supervisor, and occasionally members of others work groups; establishes and maintains good working relationships by helping people feel valued, appreciated, and included in discussions. Places higher priority on team and/or organization goals than on own goals. Normally offers to help work group members, direct supervisor, and occasionally members of others work groups when they need assistance.
• Communication
Generally clarifies purpose and importance; stresses major points; follows a logical sequence. Usually keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Generally seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Decision Making
Recognizes a variety of issues, problems, or opportunities in own and occasionally in other work groups and determines whether action is needed; identifies the need for and collects information to better understand issues, problems, and opportunities. Generally integrates information from a variety of sources; detects general trends, associations, and cause-effect relationships. Creates relevant options for addressing problems/opportunities and achieving desired outcomes. Generally formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Generally includes work group members, direct supervisor, and occasionally members of others work groups in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
Technical• Customer Knowledge
General knowledge of techniques to help identify a customer's organization, capabilities, practices, support resources, preferences, problems, and other constraints in order to provide effective product support and technical issue resolution.
• Logistics Support
General understanding and application of logistic support systems (e.g., shipping and receiving, spares data bases, export control, inventory control, etc.).
• Operations & Maint Support
General knowledge of operations, environments, and maintenance support concepts.
• Supportability
General knowledge of customer, regulatory agency, industry, and company policies, practices, and procedures as they apply to technical documentation, support equipment, part interchangeability, data reliability analysis and data extraction, service related problem resolution and warranty settlement processes, etc. in support of projects and programs.
Basic Qualifications For ConsiderationDo you have experience with Integrated Logistics Support, Logistics, and or Army Aviation Maintenance Operations?
Typical Education/Experience
Bachelor's degree and typically 3 or more years' related work experience, a Master's degree and typically 1 or more years' related work experience or an equivalent combination of education and experience.
Other Job related information
The successful candidate for this position will work with ILS Program Management supporting International Apache customers. Candidate should have an understanding of logistics support and aviation maintenance requirements. Understanding of contracts and finance is also desired.
- Business Unit Defense, Space&Security
- Division Global Services & Support
- Program Integrated Logistics
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/27/2012
