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For your reference, we have included the original job posting below.
Support Center technician ii
Job Number:
42812232
Company Name:
Alliance Staffing Solutions
Job Location:
Independence, OH US
Job Category:
Information Technology
Support Center technician ii
Provide technical support services to our Mobility Managed Services customer base, including troubleshooting and training. Work closely with other team members to gain knowledge and transfer support information within the team. Troubleshooting, along with providing clear and complete documentation of user problems and requests, and proper transferring and escalation of carrier and vender/manufacturer issues when appropriate. Effective use of Support Center tools and systems including Remedy, Pa...
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