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Eaton Corporation's Electrical Division has an opening for a Field Service Engineer that can be located at facilities in St. Louis, MO, Des Moines, IA, Omaha, ...
External Job Title Field Service Engineer St. Louis, MO, Des Moines, IA or Omaha, NE AutoReqId 48672BR Business Function Engineering Division Electrical Engineering ...
Vehicle Service Attendant Part Time Job ID: 42090 # Positions: 2 Location: USIADes Moines Category: RAC/HERC Operations More information about this job: ...
Field / Shop Service Technician Grimes, IATracking Code20120233Job Description MTI Distributing, Inc., a subsidiary of The Toro Company, is the exclusive ...
years of automotive service sales and customer service experience. Knowledge of automotive service systems... or 3 years of service writer experience * Flexible......
For your reference, we have included the original job posting below.
Service Writer
Job Number:
43921510
Company Name:
Ziegler
Job Location:
Altoona, IA US
Job Category:
Engineering & Architecture
Service Writer
Service Writer
Job ID: 2011-2042 Location: US-IA-Altoona
Posted Date: 12/7/2011 Category: Technical
Shift: 1st Travel %: None
Driving Position: No Eligible for Signing Bonus: .. Essential Functions - Duties - Responsibilities:
The Service Writer is responsible for determining the customer's service needs, preparing the quote, scheduling the service and required resources and determining the billing method. * Determine appropriate service action and location for customer * Prepare quote by obtaining information discussed and agreed upon with customer * Maintain service files of machine repairs/maintenance * Schedule service, acquire appropriate parts and tooling resources * Create and process work order by opening, entering appropriate activity (labor, parts), reviewing, and closing order * Determine appropriate billing method as well as the warranty status * Follow up on backorders, expired quotes or lost sales * Other administrative duties as needed Qualifications:
* Technical and operational knowledge of Caterpillar equipment * 3+ years experience in service department * Excellent customer service skills * Experience in Microsoft Office Suite including word, excel, and outlook * Experience with AS-400 system * Ability to reference appropriate literature/manuals and other product information.