Service Technician
Compressor Preventative Maintenance and Repairs (80%)
– Perform routine, preventative maintenance and repairs on oil injected and oil-free air compressors. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope). Perform diagnostics on malfunctioning compressors, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment. Prior to and following preventative maintenance and repairs test and document the proper operating parameters of the compressor. Provide basic tools to accomplish job along with normal maintenance of tools and equipment.
Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
Serve as an ambassador for the company, promoting the Atlas Copco “Way".
Train and assist other Service Technicians.
Provide technical support to other departments and personnel as required.
Promote and practice proper safety procedures and the correct use of personal protective equipment at all times.
Recordkeeping and Documentation (20%) -
Complete customer work order forms, service data reports, time cards, expense reports, and other job-related paperwork as required.
Perform additional assignments as required.
Requirements:
Experience – 1-2 years of technical field service experience maintaining and repairing compressed air equipment (Atlas Copco and other) or equivalent. Demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of Atlas Copco Industrial and Oil-Free compressors. Strong mechanical and electrical skills.
Education – High School diploma required with technical training in mechanical and/or electrical.
Skills – Must be self-directed and have excellent organizational, interpersonal, verbal and written communication, and problem-solving skills. Must be proficient in Microsoft Office, including Word and Excel. Extensive overnight travel may be required on short notice. Availability for 24-hour emergency calls. Heavy lifting required. Must have a valid driver’s license.
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