DISH Network is an innovative industry leader distinguished by its pioneering spirit.Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough.Our Fortune 200 Company continues to define the curve in television entertainment.We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus.Come explore the big picture with us!
The Regional Manager of Training and Quality is responsible for the region’s training, quality and leadership development programs for both internal and external partners.They make strategic decisions regarding the best methods and practices to ensure the region meets or exceeds quality workmanship and customer service by producing properly trained staff employees.In addition, the Regional Manager of Training and Quality is accountable for the leadership development of management.
Essential duties and responsibilities include the following:
Trains, develops and evaluates all Quality Assurance Specialists, Trainers, and Managers of Training and Quality within the given region
Works closely with regional management to coordinate and determine the most effective strategy for all training and leadership development needs
Researches and selects outside consultants and trainers to conduct training on specified projects
Ability to organize and communicate multiple tasks
Proficient in communicating and working with any level of management in a professional and effective manner
Responsible for identifying and staying current with any technical issues in the field and quickly reporting the issue back to the appropriate departments
Accountable for collecting and reviewing all reports and subsequently making training recommendations
Conducts on-site evaluations during training classes and provides immediate feedback
Responsible for developing leadership at all levels and building bench strength within the region
Must be adept in giving verbal feedback and written critiques pertaining to the training materials
Ability to deliver training and leadership development materials from presentations
Travel is required
Bachelor’s degree from four-year college or university; and five years related experience including four years of supervisory/management experience and/or people development training; or equivalent combination of education and experience
Knowledge base in advanced training methodologies, adult learning theory, and evaluation processes preferred
Experience with employment development, facilitation and coaching is a plus
