Quality Engineer -- Headlamps and Lighting Systems
There's a new car company on the horizon and it's going to make a resounding wave throughout the automotive world: We are the New Chrysler Group LLC, and we have our sights set on producing the most fuel efficient, reliable, stylish and safe vehicles across all brands by reinventing products and creating new ideas. Come see how we're going to change the automotive landscape over the next two years with new and exciting vehicles every driver -- around the globe -- deserves.
In 2008, the Quality Organization within Chrysler became its own stand-alone function. Since then, the group has more than tripled in size. This growth is a testament to the commitment of Chryslers' senior management to produce a top-rated quality product. In setting high standards in the six types of quality: reliability, dissatisfaction, regulatory, perceived, performance, and service, Chrysler's product line and customer experience has improved dramatically. The teams within the Quality Organization are empowered to improve customer satisfaction for their system or area. As a result, Chrysler now has the best quality in the 73-year history of the company.
The Quality Engineer -- Headlamps and Lighting Systems will be a part of the Customer Satisfaction Team within the Quality Organization and is responsible for resolving all short-term warranty issues, customer satisfaction and ordinary quality issues related to the headlamps and taillight systems of all Chrysler vehicles. The ideal candidate will demonstrates initiative, the desire to drive change and is motivated to exceed expectations. We are seeking an objective, open-minded and ""out-of-the-box"" thinker who can quickly bring a resolution for all customer issues relating to the headlamps and lighting systems of the vehicle. This person must be a demonstrated effective leader with strong program management skills. The ability to effectively communicate and to exercise influence in the absence of authority --both up and down within the organization is essential. In addition, the selected candidate should possess competent computer skills (MS Office; Word, Excel, PowerPoint) - experience with Minitab applications is a plus. Some travel required.
Basic Qualifications: • Bachelor of Science degree in Mechanical Engineering or equivalent (Electrical)
• Minimum 5 years engineering experience with headlamps or lighting systems
Preferred Qualifications: • Certified Reactive Blackbelt
• Demonstrated effective leadership and program management skills
• Demonstrated effective interpersonal skills and the ability to exercise influence without authority
• Demonstrates initiative, the desire to drive change and is motivated to exceed expectations
• Possesses competent computer skills ( MS Office; Word, Excel, PowerPoint) -- experience with Minitab applications is a plus
• Communicates effectively at all levels
• Regarded as objective, open-minded and an ""out-of-the-box"" thinker
• Some travel required
Company Description:
Chrysler Group LLC, formed in 2009 from a global strategic alliance with Fiat Group, produces Chrysler, Jeep®, Dodge, Ram and Mopar® vehicles and products. With the resources, technology and worldwide distribution network required to compete on a global scale, the alliance builds on Chrysler’s culture of innovation – first established by Walter P. Chrysler in 1925 – and Fiat’s complementary technology – from a company whose heritage dates back to 1899.
Headquartered in Auburn Hills, Mich., Chrysler Group LLC’s product lineup features some of the world's most recognizable vehicles, including the Chrysler 300, Jeep Wrangler and Ram Truck. Fiat will contribute world-class technology, platforms and powertrains for small- and medium-size cars, allowing Chrysler Group to offer an expanded product line including environmentally friendly vehicles.
