Quality/ACE Manager, Service Programs
Pratt & Whitney, a recognized leading producer of the world's most advanced jet engines, is looking for dedicated individuals to become a part of our organization. If you would like to work in an dynamic environment and possess the motivation to incorporate new ideas into practice, this may be the opportunity you've been waiting for!
This is your chance to join a company steeped in history yet focused on the future by developing engines that provide step-change improvements for the next generation of commercial aircraft and fifth generation fighters. Pratt & Whitney, a pioneer in flight and technology, is part of the United Technologies Corporation (UTC) family. UTC is a Fortune 50 company located in over 4,800 locations in approximately 80 countries with $54 billion in revenues (2010).
The Service Programs team provides P&W commercial customers with services ranging from 24 x 7 on-wing engine performance monitoring to comprehensive engine maintenance programs designed specifically for their fleet. For customers who prefer to overhaul their fleet, we are able to provide materials management programs that deliver materials from across the P&W network in a timely and cost effective manner.
P&W Service Programs is based in East Hartford with one-half of our team co-located with P&W Global Services engine centers as well as with key customers around the world. The services that we provide are a critical part of the CE&GS value stream on existing products and are also offered on all NGPF campaigns.
Roles and responsibilities of the Service Program's Quality/ACE leader include the development of and tracking to the plan to lead this ACE Silver site to achieve and to sustain ACE Gold performance.
A successful candidate should possess strong writing and document drafting skills and an understanding of PW's aftermarket and aerospace business. Expertise should include in-depth understanding of all ACE/continuous improvement tools with the ability to lead a team through a change project.
Finally, a successful candidate will possess excellent planning, interpersonal, teaching and coaching skills and be able to demonstrate a high level of expertise in all areas of continuous improvement.
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer.
Significant experience (3+ years) driving ACE and continuous improvement initiatives in a manufacturing or business environment. Thorough knowledge of ACE tools required. Ability to teach and motivate others and lead by example through active participation
