Programmer Analyst 3
The Airplane Health Solutions (AHS) team is seeking an experienced programmer/analyst to work as a member of the AHS operations team to monitor and respond to abnormal conditions for the AHS applications. These applications are Airplane Health Management (AHM), AHM Military (AHM Mil), Maintenance Message Reporting (MMR), Fuel Performance Management (FuelPM) and Minimum Equipment List Dispatch Advisor (MDA). More applications will be created.
Strong leadership, teaming, technical and analytical skills are required in addition to experience in implementing and executing an agile software development process.
Use the Boeing standard tools including HP Service Manager and a test-driven agile development process to design, implement and enhance a system that monitors the AHS applications from both an end user perspective and an information technology infrastructure perspective, and provides a dashboard to view and respond to the state of these applications.
Work as an AHS operations team member to proactively monitor the AHS applications, and periodically be on-call to perform 24x7 production support for the applications.
Team with the AHS developers to document the information technology (IT) architecture and application processes that comprise their applications.
Team with the AHS product managers and developers to define the measures and metrics that will be used to monitor the health of their applications. Maintain these measures and metrics, and periodically communicate them to the Operations Team and AHS management.
Team with the AHS developers to design and implement a system to detect and report abnormal conditions for their applications, and to collect and report information that is used to return the applications to a normal condition. Document the guidelines for investigating abnormal conditions for each application and for returning the application to a normal condition. These guidelines will be used by the AHS operations team.
Team with the AHS developers to design and implement a system to collect and report trend information for their applications. This information is used to plan the evolution of the application.
Team with the AHS developers to design and implement performance tests and load tests for their applications. Execute these tests and report the results to the developers.
Team with the AHS developers to migrate their applications to the Customer Integrated Environment.
Team with the AHS developers to define and implement a release process for their applications, and execute that process for the Train, Disaster Recovery and Production environments.
Maintain an Operations System road map to plan and communicate the requirements and evolution of the Operations System. Conduct periodic meetings with the Operations Team and AHS management to communicate the evolution of the Operations System.
Perform operational tasks for customer support as assigned by the AHS applications. Such tasks include processing customer documents (Minimum Equipment List, Fault Isolation Manual, etc).
At times, team with an AHS application development team to use a test-driven agile development process to design, document and implement application functionality.
Team with the AHS developers and Quality Assurance analysts to implement and improve a test-driven agile development process.
Team with the AHS product engineers, Quality Assurance analysts and developers to use agile software development methods and tools to improve the quality, cost and delivery of the AHS system and the processes, products and services to support the system.
Competencies
General• Continuous Learning
Seeks and uses feedback from own work group, other work groups, and occasionally external customers and a wide range of other sources of information to identify appropriate areas for learning. Identifies and participates in appropriate learning activities (e.g., courses, reading, self-study, coaching, experiential learning) that help fulfill learning needs. Participates in learning activities in a way that makes the most of the learning experience (e.g., takes notes, asks questions, critically analyzes information, keeps on-the-job application in mind, does required tasks). Consistently puts new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error. Places self in unfamiliar or uncomfortable situations in order to ask questions and learn; takes on challenging or unfamiliar assignments.
• Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Planning And Organizing
Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate. Determines project or assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed. Allocates appropriate amounts of time for completing own work; avoids scheduling conflicts. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
Technical• Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level.
• Release & Configuration Mgmt
Complete ability to manage all software configuration items, installation and cutover of the computing products within a given scope.
• Software Architecture & Design
Complete knowledge of software architecture and design methodologies. Ability to synthesize software architectures and designs that meet requirements, characteristics and constraints.
• Software Dev Life Cycle
Complete knowledge of the concepts and processes of managing a software system throughout the entire life cycle. Ability to participate in all stages of the software development life cycle.
• Software Domain Knowledge
Complete knowledge of domains, characteristics, constraints and products that require software and influence architecture, requirements, interfaces, designs, and integration/test approaches. Domain examples include data processing, ground support, tools and analysis models. Examples of characteristics and constraints that impact software include operating systems, fidelity and information processing capacity. Examples of products include aircraft, missiles, airborne/shipboard/space systems/ground-based support systems.
• System Integration/Design
Complete ability to build computing systems from a variety of components to provide a business solution, including the ability to integrate application components and databases across computing platforms.
• System/Data Architecture
Complete ability to model and analyze data from a computing technical and specific business process viewpoint; integrates the data into a computing system and application architecture. Complete ability to interrelate, from system architecture, design, build, test, and deploy the fundamental aspects needed to produce effective computing solutions.
Basic Qualifications For ConsiderationDo you have a minimum of 3 years of experience providing production and operations support?
Do you have a minimum of 3 years of experience using metrics to improve the quality, cost and delivery of an application?
Do you have a minimum of 3 years of experience implementing and executing software release processes?
Do you have a minimum of 3 years of experience executing a test-driven agile development process?
Do you have a minimum of 3 years of experience with Unix, Linux, Java, Java ServerPages, Tomcat, Oracle, PERL, VersionOne, HTML, XML and XSLT?
Typical Education/Experience
Technical bachelor's degree and typically 5 or more years' related work experience or a Master's degree with typically 3 or more years' or a PhD degree or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.
Other Job related information
-Experience in the analysis, design, implementation, and support of complex decision support systems. -Experience in problem analysis, definition, and resolution for complex information systems. -Experience in testing the following types of information system architectures: internet/intranet web applications and data warehouse. -Good teaming and communication skills. -Experience in working several different tasks concurrently.
- Business Unit Commercial Airplanes
- Division Commercial Aviation Services
- Program Information Management Service
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/03/2012
