Integrated Support Program Management 4
Executes cost, schedule and technical objectives for assigned programs. Integrates Product Support disciplines in a manner that ensures effective and efficient supportability execution. Defines, develops and monitors program status and performance. Identifies, communicates and influences future business opportunities within the scope of the program. Develops program communication plans. This position will have ILS (Integrated Logistics Support) Program Management responsibility for new business campaigns.
Competencies
General• Build Positive Relationships
Consistently builds effective working relationships with other project leads, internal employees, and external customers. Probes for and provides information to clarify situations. Consistently seeks and expands on original ideas from other project leads, internal employees, and external customers, enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on project and organization goals than on own goals. Guides others in gaining agreement from other project leads, managers, internal employees, and external customers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
• Business (Financial) Acumen
Accurately performs substantial quantitative financial calculations and/or understands and explains the complex implications of financial graphs, charts, tables, etc. to other project leads, internal employees, and external customers. Viewed as an expert in integrating complex financial data effectively; allowing for the identification of key issues, decision-making criteria, and the determination of strategies and plans. Uses appropriate financial strategies and systems to maximize cash flow and limit risk to the organization.
• Communication
Consistently clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Consistently frames even complex messages in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used; attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow project leads and other internal employees in effective communication techniques.
• Customer Focus
Makes customers and their needs a primary focus of one's actions as a project team leader; develops and sustains productive customer relationships as they relate to project team leadership responsibilities; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to customers to build their understanding of issues and capabilities; considers how project level actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists other project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
• Decision Making
Consistently recognizes a wide range of complex, specialized issues, problems, or opportunities in own work group, across the organization and with external customers; determines whether action is needed. Steadily identifies the need for and collects information to better understand issues, problems, and opportunities. Regularly integrates complex information from a wide variety of sources; detects complex trends, associations, and cause-effect relationships. Consistently creates relevant options for addressing problems/opportunities and achieving desired outcomes. Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Consistently implements decisions or initiates action within a reasonable time. Regularly includes fellow project leads, employees across the organization, and external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
• Project Management
Extensive experience in creating comprehensive multi-tiered project schedules for significant Business Unit projects; identifies time frames for key project milestones and ensure alignment of sub tier activities for overall project visibility, tracking and completion. Directs and manages very complex project schedules requiring interfacing with multi regional or international activities. Independently identifies project resource requirements, integrate and direct multi project elements into a single collective overall project plan. Collaborates with others on the most complex projects assigned. Ability to direct, delegate and ensure performance of assigned responsibilities and tasks as a project team leader in support of the overall large scale and complex projects. Identifies and resolves any issues and provide solutions and or recommendations to ensure the successful completion of the project.
Technical• Customer Service/Logistics
Extensive and specialized knowledge of responsibilities and tasks performed by various Logistics departments/disciplines (e.g., Spares and Repair Parts, Training, Training Equipment, Ground Support Equipment, Modification Programs, Warranties). Extensive and specialized knowledge of the interaction between departments/disciplines and how their products/processes affect one another and impact non-logistics processes (e.g., Engineering, Business, Operations).
• Integrated Support Plan & Mgmt
Not Available
• Proj Planning & Implementation
Complete knowledge of project planning processes and tools (i.e., project management software) to define, design, and plan projects, achieve project deliverables, optimize the contributions of internal and external resources, and accomplish desired business results.
• Proposal Processes
Extensive, specialized knowledge of government, company, and local policies, procedures, and regulations (e.g., Estimating system manual, FAR, DFAR, TINA, ITAR, Procurement integrity, Export Compliance) relating to the development of cost proposals. Extensive, specialized knowledge of proposal, accounting, and rate development (common systems). Extensive, specialized knowledge of audit, fact-finding, and negotiation processes (e.g., self audit, internal audit, government audit, effective negotiation) and how they affect the proposal process.
Basic Qualifications For ConsiderationDo you have experience running new business campaigns?
Do you have experience with ILS (Integrated Logistics Support) Program Management?
Typical Education/Experience
Technical bachelor's degree and typically 9 or more years' related work experience or a Master's degree with typically 7 or more years' or a PhD degree with typically 4 or more years' related work experience or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.
Other Job related information
Successful candidate should have experience developing Integrated Support Plans for new customers. Candidate should have experience running new business campaigns. Prior Capture Team Lead (CTL) and International new business experience is preferred. Frequent international and domestic travel will be required.
- Business Unit Defense, Space&Security
- Division Global Services & Support
- Program Integrated Logistics
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/10/2012
