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For your reference, we have included the original job posting below.
Customer Account Specialist
Job Number:
26786914
Company Name:
Navistar, Inc.
Job Location:
Melrose Park, IL US
Job Category:
Engineering & Architecture
Customer Account Specialist
Customer Account Specialist
Job ID: 2010-12267 # Positions: 1
Position Type: Regular Full Time Category: Customer Service
Location: US-IL-Melrose Park Travel: Up To 25%
Position Purpose:
Navistar, Inc. Engine Group -Leading diesel engine solutions for businesses and industries around the world.
Navistar Engine Group, an operating division of Navistar, Inc., designs, engineers and manufactures the world's best-selling mid-range diesel engines under its global MaxxForceTM Advanced Diesel Power brand. Built for performance, reliability, durability and fuel economy, MaxxForce engines power on-highway commercial vehicles, off-highway commercial vehicles, on-highway consumer pickup trucks and sport utility vehicles and industrial equipment around the world.
Will be a key point of contact between OEM customers and Navistar Engine sales and distribution. Responsible for servicing OEM customers and/or regions in the support of engine sales. Manage and develop tactical sales processes and procedures to meet customer sales and distribution requirements.
Basic Requirements:
Bachelor’s degree in Business At least 2 years direct customer service or account management experience
Additional Requirements:
* Ability to Travel up to 15% of the time, both US and International * Flexible schedule to include all hours and weekends to meet customer needs as presented
Desired Skills: * Positive Attitude, Ethics and International Values which support our company’s values, and a healthy, high performance culture * Strong communication skills both written and verbal * Demonstrated ability to communicate with all levels within the customers organization, dealers organization and Navistar * High level of customer responsiveness * Proficient computer skills(Word, Excel, Outlook, PowerPoint, Adobe, Web creations, TOLAS,) * Ability to implement and work within a team approach with Truck Sales, Part Sales and Service and Navistar Defense * Experience servicing and selling to high level customers/buyers strongly preferred. * Ability to obtain ITAR (International Traffic and Arms Regulations) Certification Competencies: * Background * Positive Attitude * Ethics & Values * Dealing with Ambiguity * Customer Focus * Listening * Decision Quality Visit us to discover more about our organization.
