Commercial Operations Leader

Commercial Operations Leader

Job Number 1444535
Business GE Energy
Business Segment Energy - Oil & Gas
About Us GE is a diversified global infrastructure, technology and finance company that is built to meet essential world needs. From energy, water, transportation and health to access to money and information, GE serves customers in more than 100 countries and employs more than 300,000 people worldwide. For more information, visit the company's Web site at www.ge.com.

At GE Oil & Gas, we're powering potential. Whether we're developing technologies to make extraction safer and more efficient, or subsea devices that will usher in a new phase in drilling, GE's Oil & Gas teams are committed to creating the high-tech products and solutions that solve some of the world's toughest problems. Join us and you'll find yourself in a flexible, creative environment that fosters the groundbreaking intellectual property and patents that make GE a global leader. Here you'll have the opportunity to take control of your career within the engineering and business worlds, surrounded by diverse, credentialed talent who work together to make a real difference. If you're a passionate, sound decision maker who thrives on the pursuit of perfection, then join GE in creating the next generation of oil and gas innovations and technologies that will impact the globe for generations to come.

GE Oil & Gas (www.ge.com/oilandgas) is a world leader in advanced technology equipment and services for all segments of the oil and gas industry, from drilling and production, LNG, pipelines and storage to industrial power generation, refining and petrochemicals. GE Oil & Gas also provides pipeline integrity solutions, including inspection and data management, and design and manufacture wire-line and drilling measurement solutions for the oilfield services segment. The Oil & Gas team leverages technological innovation from other GE businesses, such as aviation and healthcare, to continuously improve oil and gas industry performance and productivity. GE Oil & Gas employs more than 16,000
people worldwide and operates in over 100 countries.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.
(www.geoilandgas.com)

GE Oil & Gas acquired Vetco Gray, a 5,000 employee company, with a century of experience and innovation in the oil and gas industry, Vetco Gray is a leading supplier of products, systems and services for onshore and offshore drilling and production. The strong reputation of the company's products and services is a reflection of the drive and talent of its diverse, global workforce - Vetco Gray is present in more than 60 locations over 30 countries worldwide. (www.vetcogray.com)
Posted Position Title Commercial Operations Leader
Career Level Experienced
Function Services
Function Segment Fulfillment Operations
Location Singapore
City Singapore
Postal Code 629876
Relocation Assistance No
Role Summary/Purpose The Commercial Operations Lead plays a key role in driving growth and margin expansion across several regional business streams. Primarily responsible for providing accurate product/service costing, ensuring that optimal commercial terms are included in different types of proposals & supporting the sales team in formulating market pricing, the role also requires proposals co-ordination duties, ensuring that requests and bid documents are delivered to meet internal and external deadlines.
Essential Responsibilities ITO (Inquiry to Order/ Tendering):
. Lead a small team of commercial operations coordinators
. Review sales enquiries execute all sales enquiries
. Ensure bid / proposal tracking and risk tool processes are instigated and maintained
. Manage an effective document control system ensuring material relating to the customer is properly registered, circulated, controlled and easily accessible to the commercial team
. Schedule, participate and where appropriate lead kick-off meetings and commercial risk reviews
. Distribute documents as appropriate and co-ordinate responses within agreed schedule
. Issue clarifications to customers and distribute responses
. Build cost models to cover all elements of service proposals
. Ensure effective communication throughout proposal team and that the commercial manager is aware of any clarifications, qualifications and exceptions
. Assist with pricing strategy working with Pricing Leader and Sales
. Oversee timely production, compilation & issuance of proposals to company standards
. Provide support to sales and where necessary participate in negotiations
. Perform contract review and issue customer order acknowledgement
. When applicable, ensure service contracts are recorded in the Commercial Contracts Database
. Prepare and conduct rigorous PO handover from ITO to OTR process teams
. Provide accurate and timely reporting as required by customer and commercial team
. Perform other duties as required to support commercial & operations teams in Global Services
. To serve as the primary interface between the company and customer on all Service business matters
. To be responsible for the effective management and delivery of equipment and services as defined by Customer's acknowledged order in line with our quotation / tender submission


OTR (Order to Remittance / Execution)
. Execute on all orders which have been converted from quotes / tenders submitted and existing contracts
. Track and execute orders sitting with Team ensuring tracking of on time delivery and recording associated metrics in line with KPI's
. Track and monitor CM- quote vs execution
. Report in a timely and accurate manner all order bookings
. Drive performance OTD improvement both in team and cross functional support
. Jointly run ITO Bid Review and OTR Ops meetings
. Participate and lead Comm-ops Customer meetings - ITO and OTR
. Produce project deliverables to in a safe manner, to specification and quality requirements, on schedule and within budget
. Ensure company processes, QA, EHS and risk management functions are followed
- be responsible for managing the execution of Key Jobs in the region
- Lead Hand-Off for project execution phase (ITO-OTR)
- Take responsibility and work with cross functional teams (planners, sourcing, engineers, manufacturing, test and assembly) and ensuring they are able to meet the obligations of the contract (OTD)
- Lead & be accountable for negotiating the change orders during execution of the contracts
- Drive profitability of projects with specific cost-out actions by interacting closely with fulfillment, engineering and sourcing representatives
- Achieve financial and operational targets committed for the assigned Area/Region (Revenues, CM, Cash)
- Participate actively in simplification of project management processes across the region
. Initiate necessary corrective actions as and when required. Get customer feedback on project execution.
. Responsible for negotiations with customers for variation order during project execution phase
. Run in conjunction with Planners weekly Ops Meeting and be responsible together with other ITO team leaders for the weekly Bid Review Meeting
. Track and measure ITO and OTR OTD in business metrics and drive business improvement in CM growth and OTD improvements.
Qualifications/Requirements . Bachelor's degree from an accredited university or relevant business experience
. 5+ years in a similar role in the upstream services segment of the Oil & Gas industry
. Team management experience in fast-paced environment
. Familiarity with commercial models on rental tools, including cost models and pricing strategies
. Basic understanding of manufacturing systems and active site operations
. Strong communicator, able to successfully manage multiple priorities for demanding internal and external stakeholders
. Excellent computing skills, particularly Microsoft Office, with Oracle knowledge an advantage
Desired Characteristics . Experience with contract management and contractual terms
. Knowledge of the VetcoGray product range
. Regional experience in a similar role
. Certified 6 Sigma Green Belt (GE employees only)
. Familiarity with approaches to product maintenance (e.g. FMECA)