Application Engineer/IT-Specialist

Application Engineer/IT-Specialist

The Company

ATS Applied Tech Systems LLC. is The Independent Solution Provider for Industrial & Process Automation and Information Technology users worldwide. Founded in 1986, ATS is expert in Control Technologies, SCADA/HMI, Programming Languages, Communication & Networks, Databases and Manufacturing Execution Systems. Six ATS Business Activities transfer this knowledge to our customers: ATS Training, ATS Consulting, ATS On-Site Support, ATS Projects, ATS Software Development and ATS Products. ATS has a worldwide network of offices and experts to support Global and Local organizations.

The Position

ATS US are currently seeking a suitable candidate to ‘Deliver & Support’ Industrial IT projects to leading US manufacturers.  In this role you will receive Functional Design Specifications for Client and Server systems which will be deployed at a manufacturing sites in and near Indianapolis IN.  You will deliver hardware and software as well as supporting documentation governed by quality gates through a defined project lifecycle.  On completion of a project the role you will formally hand-off all system components & documentation to the US Service & Support.

The role will also involve support to the ATS customer base in the US.

The Person

The right candidate has up to 2 years experience in a similar role. Knowledge of Manufacturing Processes & Automation would also be advantageous in this role. An ability to self-manage the delivery of IT projects as per the Functional Design Specification is critical to this position.  The candidate should be an excellent communicator and be able to present ideas clearly and effectively both internally and externally. Candidates should be motivated and capable of the development and application of skills in new and existing technologies. Enthusiasm and a desire for success are character traits we are seeking as is the ability to lead and be part of implementation teams as required by the project. Willingness to travel is essential in this position and eligibility for subsequent application for US security clearance is a plus.

The Benefits

Become part of a successful, dynamic team delivering Industrial IT solutions to our customers which in turn will deliver business benefit therefore enhancing our customer’s performance.  A benefits package is commensurate with the function offered.

Responsibilities

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  Delivery & Support of Shop-Floor IT projects including client, server, network components and dedicated processors.  This may include Hardware, Software and Databases.

  
  
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  Under the guidance of the Project Manager, take ownership of projects through the full lifecycle from detailed planning to customer/support acceptance.

  
  
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  Under direction of the Support Manager deliver timely and SLA bounded responses to customer calls, dealing with issues through a formal support management process to formal support closure.

  
  
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  Production of quality Design, Build & Test Documentation for Internal & External Customer consumption.

  
  
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  Interface with all levels of customer stakeholders for detailed planning and delivery of projects & support.

  
  
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  Handover of project information to colleagues in the US Service & Support team as well as the maintenance of detailed site records all to provide support colleagues with correct & up to data on supported site status.