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Client Services Lead - Carrier Services
San Jose, CA US
Engineering & Architecture
Client Services Lead - Carrier Services
Client Services Lead - Carrier Services Position Information Company Samsung Information Systems America, Inc. (SISA)Location San Jose, CaliforniaDescription PositionSummary Samsung's new Media Solutions Center America, located in San Jose, California is currently recruiting world-class professionals who share our "Innovation through Passion" philosophy and thrive in a fast-pace, cross team, results-driven environment, with focus on highly visible, challenging, and cross discipline projects. The Client Services Lead will manage the tactics, and execution of service sourcing programs. The responsibility will be to grow and diversify client programs through the recruitment of new partners and the cultivation of existing relationships. There will also be opportunity to work with other online and traditional media channels. Common EssentialDuties & Resp. â?¢ Very strong analytical, problem solving and writing skills. â?¢ Work with the Affiliate and Account Management teams to grow the Clientsâ?T affiliate programs by researching, identifying, and recruiting new partners â?¢ Proactively identify, analyze, and recommend new affiliate opportunities while increasing brand recognition and exposure for the client base. â?¢ Create messaging plan to effectively communicate with affiliates on an individual and program-wide basis â?¢ Maintain affiliate database, commission structure, reporting, forecasting and budgets â?¢ Effectively manage third-party affiliate provider relationships â?¢ Recommend and implement various online creative tests to maximize affiliate performance â?¢ Work closely with the Account Management team to develop and execute key promotional programs to increase overall program sales and ROI Background /Experience â?¢ 3-5 years of experience with mobile or web-based service company in an account management capacity. â?¢ Understanding of the dynamics of the US mobile market and an appreciation for the complexity in the value chain and the role of the service providers. â?¢ Strong interpersonal and verbal communication skills, as well as the ability to articulate clearly and effectively over the phone, through email, in writing and in person â?¢ Self-motivated individual with attention to detail and the ability to juggle and prioritize multiple responsibilities â?¢ Bachelor's Degree required â?¢ Masterâ?Ts Degree a plusNecessary Skills /Attributes â?¢ Ability to work in a high-energy, collaborative, team-oriented environment. Must be a team player â?¢ Strong organizational skills with strong analytical and technical aptitude â?¢ Creative thinking that generates â?~out-of-the-boxâ?T customer solutions â?¢ Understanding of the search engines and appropriate search affiliate guidelines â?¢ Experience with event planning and management â?¢ Travel: Foreign and Domestic 15% Samsung Information Systems America is an Equal Employment Opportunity Employer Directions Refer FriendYou have selected â?oreferral friendâ?? .You have the option to either upload their resume or forward a job opportunity you upload their resume you will be referenced as their will need to create ID [ID should be their current email address]and password[ to be changed when they login].Please verify required information has been populated from resume. You must proceed through all steps 1 - 7. Step 7 will initiate submission and an email notification will be sent to your referral to complete backNextGo backApplyEmail to FriendSamsung is an Equal Employment Opportunity employer. Samsung is not seeking assistance or accepting unsolicited resumes from search firms/agencies for this employment opportunity unless contracted with the Staffing Department. Agencies must work directly with Staffing as the primary point of contact and follow the Samsung application process to be considered for business. Regardless of past practice, all resumes submitted by search firms to any employee at Samsung via-email, the Internet or directly to hiring managers at Samsung in any form without a valid written search agreement in place for that position will be deemed the sole property of Samsung, and no fee will be paid in the event the candidate is hired by Samsung as a result of the referral or through other means. Note: Any search agreement entered into with Samsung before January 2009 is null and void. Search firms are essential to the recruitment and staffing efforts at Samsung and we value the partnerships we have built with our preferred this reason, Samsung has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by a Staffing Department representative, at Samsung in place for the specific position in order for a fee to be paid for any candidate referrals. Thank you for your cooperation on this matter.